Engage to Change Video Series: Cypress Hills Local Development Corporation Pt 1

Explore how some nonprofits are shifting the way they engage the people they serve. Learn how community members moved from being recipients of expertise to becoming partners in transforming their own lives, the organization, and the surrounding community. In a series of conversations with a dozen New York City nonprofits, hear the motivation behind engaging clients and community members as agents of change in challenging times.

In this video we interview Jamel Burgess, Youth Organizer with Cypress Hills Local Development Corporation.


The Five Themes for Integrating Social Change into Direct Service Work

In 2009, the California Endowment and the Building Movement Project surveyed more than 450 California nonprofit service providers about their methods used to integrate social change activities into their work. Five main themes emerged from the survey results, as well as several case studies. These themes offer insights into what service providers can focus on in order to increase their capacity to engage in social change activities.


Creating Effective Feedback Loops

This essay provides a set of principles that practitioners can use to design feedback loops with a higher probability of success. It suggests that effective efforts benefit from getting constant feedback about what works and makes the case that constituent (or consumer) voice is critical to design systems that are effective and responsive.


Feedback Loops Toolkit

This curated collection of actionable resources from Feedback Labs is designed to help you improve your feedback loops.


Constituent Voice: A Techincal Note

This technical note offers a method to maximize and measure constituent voice.