Forces for Good: The Six Practices of High-impact Nonprofits
This book, first published in 2007, is a guide to how nonprofits achieve extraordinary social impact. After studying 12 nonprofit, the authors identified six practices that lead to success. Advocacy and constituent engagement are key.
From Input to Ownership: How Nonprofits Can Engage with the People They Serve To Carry Out Their Missions
This article is about asking, listening, and more. It looks at how some leading nonprofits are engaging clients, beneficiaries, or residentstheir constituents in order to deliver services more effectively and have more impact on the social concerns they are trying to address.