Civic Participation as a Component of Service Provision
This is section 2 of the “Integrating Civic Participation Strategies into Service Delivery Organizations” Toolkit, which was created by the National Council of La Raza (NCLR) in order to create a participation continuum that links constituencies to a variety of civic opportunities such as citizenship promotion and engaging in issues. This section focuses on expanding the traditional role of service providers to affect decision-making authority, changing the systems that create the need for services.