Causes or Consequences

These two activities are used to conduct a root cause analysis and to explore the causes and consequences of issues that staff and constituents deal with on a daily basis. The root cause analysis includes a handout for the discussion about “why” conditions exist. The causes and consequences handout helps organizations explore the focus of the impact of their work. Are they addressing the (root) causes of conditions or the consequences, which doesn’t lead to changing conditions and often creates the “revolving door” of service provision.

• community impact
• exercise
• root cause
• service providers

Advancing Community Level Impact

This report examines how two organizations developed and executed strategies that advanced their commitment to bridge the service-organizing “divide” by thinking beyond individual needs to address problems at a community level.

• 5% shifts
• community
• community impact
• organizing
• service
• strategy

Community-Engagement Governance

This article presents models for governance by stakeholders in contrast to traditional board model. In the Community-Engagement Governance™ framework, responsibility for governance is shared across the organization, including the organization’s key stakeholders: its constituents and community, staff, and the board. Community-Engagement Governance™ is based on established principles of participatory democracy, self-determination, genuine partnership, and community-level decision making. It can be explored as a way to ensure that engagement is integrated into daily practice.

• community engagement
• community impact
• governance
• NPQ
• practices
• stakeholders
• transparency